Rivaly · Canada
Effective Date: June 1, 2025 · Jurisdiction: Canada · Governing Law: PIPEDA & CASL
Rivaly ("Rivaly", "we", "us", or "our") is a Canadian-based competitor intelligence service that provides daily market monitoring reports to mobile accessories resellers. We are committed to protecting the privacy of individuals who interact with our website and services in a manner consistent with the Personal Information Protection and Electronic Documents Act (PIPEDA), S.C. 2000, c. 5, and Canada's Anti-Spam Legislation (CASL), S.C. 2010, c. 23.
This Privacy Policy describes how we collect, use, disclose, and protect your personal information. By submitting information through our website or engaging with our services, you consent to the practices described in this Policy.
Rivaly is responsible for all personal information in its possession. Our Privacy Officer handles all privacy-related inquiries:
We collect personal information to: respond to free trial requests; configure your monitoring profile; deliver daily and weekly intelligence reports; send service communications; and comply with applicable law.
We obtain your consent before or at the time of collecting personal information. The nature of consent is detailed in Section 5 of this Policy.
We collect only what is necessary: first and last name; business email address; phone number (optional); store URL (optional); competitor names (optional); and technical data via cookies.
Personal information is used only for the purposes for which it was collected. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
We take reasonable steps to ensure personal information is accurate and up-to-date. You may request corrections as described in Section 9.
We implement security safeguards appropriate to the sensitivity of the information held. See Section 6 for full details.
This Policy is published on our website and provided to individuals upon request.
Upon written request, we will provide access to your personal information. See Section 9.
You may challenge our compliance by contacting our Privacy Officer or escalating to the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.
We use Gmail for business communications. Data processed through Google may be stored in the United States or other jurisdictions. By providing your information, you acknowledge it may be processed in the United States. See policies.google.com/privacy.
Our web form uses Formspree (U.S.-based) to transmit submissions to our business email. Processing is transient. See formspree.io/legal/privacy-policy.
After third-party processing, all personal information is downloaded and stored on a secure, locally-held device located in Canada.
By submitting our free trial form, you expressly consent to receive: onboarding communications; daily and weekly intelligence reports; and service and account-related notices. Consent is recorded with a timestamp.
We may rely on implied consent for follow-up communications within two (2) years of your last transaction or active business relationship with Rivaly, or in response to an inquiry you have initiated.
You may withdraw consent at any time at no cost by clicking the unsubscribe link in any commercial email, or by emailing contact@phonetastic.com with subject "Unsubscribe". We will process requests within ten (10) business days as required by CASL.
All data transmitted between your browser and our form is protected by TLS (Transport Layer Security) encryption.
In the event of a breach posing real risk of significant harm, Rivaly will notify affected individuals and the Office of the Privacy Commissioner of Canada as required by PIPEDA's Breach of Security Safeguards Regulations.
We collect: pages visited and time on page; browser and device type; referring URL and general location; and page element interactions. This data is used solely to improve our website and user experience. We do not serve targeted advertising.
You may opt out of Google Analytics at tools.google.com/dlpage/gaoptout, or manage cookies through your browser settings.
We do not disclose your personal information except to: service providers (Formspree, Google) for purposes described in Section 3; government authorities as required by law; parties where necessary to protect rights or safety; or successors in a business transfer, subject to equivalent protections and prior notice.
As a Canadian resident, you have the right to request access to, correction of, or deletion of your personal information. Submit a written request to:
We will acknowledge within five (5) business days and respond within thirty (30) days as required by PIPEDA. Identity verification may be required.
Our services are for individuals at least eighteen (18) years of age. We do not knowingly collect personal information from minors.
We may update this Policy from time to time. Material changes will be reflected in the Effective Date above and, where appropriate, communicated to active clients by email.
To escalate to the Office of the Privacy Commissioner of Canada: